Comfort Inn & Suites New Orleans Airport North

This hotel is highly regarded for its cleanliness and friendly staff, making it a popular choice for travelers seeking a comfortable and convenient stay. Its signature feature is its exceptional proximity to the airport, complemented by a reliable shuttle service, which is particularly beneficial for guests with early morning flights or late arrivals. The hotel offers spacious rooms and a generally quiet atmosphere, despite its airport location, making it suitable for airport travelers and business travelers needing easy access to transportation. Families also find the accommodations comfortable and the complimentary breakfast a welcome amenity. To enhance your experience, it is advisable to confirm shuttle availability directly with the hotel, as some guests have reported inconsistencies, and be prepared for the occasional airplane noise, though rooms are often well-insulated.

Facilities & Amenities
The hotel offers a range of facilities, though some receive mixed feedback. While there is an outdoor pool for relaxation, some guests noted it was cold. The fitness center is available, but several reviews mention broken or outdated gym equipment. Connectivity is generally good with Wi-Fi, though some guests experienced issues with the password. A recurring concern is the functionality of ice machines, which are frequently reported as broken on multiple floors, requiring guests to seek ice on different levels. The elevators are sometimes described as slow or sticky, with instances of only one being operational. Guests appreciate the presence of vending machines and a snack area, though some desire a wider selection. It is important to note that the on-site bar and restaurant are often closed, limiting dining options within the hotel.

Cleanliness & Room Comfort
Guests consistently praise the overall cleanliness of the hotel and rooms, often noting a fresh and pleasant aroma throughout the property. The beds are widely described as comfortable, ensuring a restful night's sleep, and the sheets are frequently highlighted as soft. Rooms are generally spacious, providing ample area for guests. However, feedback on bathroom amenities is mixed; some guests experienced issues with low water pressure, lukewarm water, or slow-draining tubs. There are also mentions of wobbly toilets and a lack of convenient places to hang towels. While some rooms include a refrigerator and microwave, others do not, despite expectations. Noise levels are generally manageable, with the hotel being surprisingly quiet given its proximity to the airport, though some guests noted thin walls allowing sounds from neighboring rooms or occasional airplane noise.

Dining & Food Quality
The hotel provides a complimentary breakfast that is generally well-received, offering a decent and hot start to the day. The breakfast variety typically includes options such as waffles, eggs, sausage, biscuits, pastries, cereal, and yogurt. Many guests appreciate the convenience and quality of the breakfast, especially for families. However, some reviews indicate that the coffee could be better, and a few guests expressed dissatisfaction with the quality of the eggs, describing them as "powdered." There are also comments suggesting a desire for healthier options like fresh fruit or Greek yogurt. The breakfast area can sometimes be busy, and occasionally, items may not be fully ready at the advertised start time. The hotel does not have a consistently open restaurant or bar, meaning guests often rely on external options for lunch and dinner.

Location & Accessibility
The hotel's central location near the airport is a significant advantage, making it highly convenient for travelers flying in or out. It offers easy access to the airport and is particularly useful for those needing to drop off rental cars. While the immediate surrounding area is described as industrial and lacking attractions within walking distance, guests find it easy to access other parts of the city, such as the French Quarter, via ride-sharing services or taxis. Parking is available, and many guests appreciate that it is often free, though some reported unexpected charges or limited space during peak times. The airport shuttle service is a key feature, frequently praised for its convenience and reliability in transporting guests to and from the airport, though some reviews highlight frustratingly long wait times or instances where the shuttle was unavailable.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and attentiveness. Guests frequently commend the quick check-in and check-out processes, noting that staff members are often accommodating with requests, such as early check-ins. The shuttle drivers are particularly highlighted for their pleasant demeanor and efficiency. While most interactions are positive, some guests reported isolated instances of unresponsiveness from the front desk, particularly regarding phone calls, or a perceived lack of empathy when issues arose. Housekeeping service is provided, though some guests noted that rooms are cleaned every third day rather than daily, and there were occasional reports of missed service or insufficient towel replenishment. Overall, the staff's dedication to providing a positive guest experience is a recurring theme.

Additional Information
Guests should be aware that housekeeping service is typically provided every third day, which is a specific policy mentioned in reviews. The hotel offers rewards program benefits for loyal members, with some guests receiving perks like room upgrades. A unique and helpful feature in the lobby is a TV display with live airline flight times, which is particularly useful for airport travelers. The hotel has been undergoing renovations, which some guests noted caused minor disruptions or noise, though the updates generally contribute to a fresh and modern interior. There have been positive reports of the hotel's lost and found service, with staff successfully returning forgotten items to guests. While the hotel generally feels safe and secure, some guests noted issues with the availability of water from vending machines.