Hotel Club del Carmen By Diamond Resorts (Puerto del Carmen, Spain)

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Hotel Club del Carmen By Diamond Resorts (Puerto del Carmen, Spain)

About Club del Carmen By Diamond Resorts

Club del Carmen By Diamond Resorts is a 3-star property featuring two swimming pools, a hot tub, a restaurant, a bar and direct access to a beach. Non-smoking guest rooms feature a terrace, a full bathroom, a hairdryer, plasma television with satellite channels, a coffee maker and a kitchenette with refrigerator, microwave, oven and dishes. Services and amenities offered at the hotel include several sun terraces, table tennis, a library, a garden, Wi-Fi service, car hire, 24-hour front desk laundry facilities and concierge service. The on-site restaurant serves breakfast, lunch and dinner and room service is available. Club del Carmen By Diamond Resorts is located close to Playa Grande, Playa Chica, Pocillos Beach, Rancho Texas Park, Puerto del Carmen Beach and Lanzarote Golf Resort.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Location

Calle Noruega, 2. Playa de los Pocillos., 35510, Puerto del Carmen, Spain

Rating overview

8.9
trivago Rating Index based on 413  reviews from:
  • Agoda(9.3/10),
  • Hotels.com(9.1/10)
  • Location
    Excellent  8.9 / 10
  • Rooms
    Very good  8.4 / 10
  • Service
    Excellent  9.0 / 10

Positive Reviews

positive:

Amazing Staff who are Always Willing to Help.

Reception staff at Club del Carmen are welcoming and accommodating. The go above and beyond and do more than expected such as letting guests have free access to the internet to book flights and making bookings for excursions. This high level of service is

positive:

Clean, and Well-equipped Rooms.

Spacious, full-furnished rooms are thoroughly cleaned and well-stocked with the amenities needed for a comfortable holiday. Guests reported that the beds are comfortable, the kitchenette has everything needed, the balconies are large and the Wi-Fi always

positive:

Excellent Location Close to Everything.

Guests at this hotel get the best of both worlds because the hotel is located in a quiet area very close to a peaceful and beautiful beach but is also located within walking distance to the centre of town where all the excitement is.


Negative Reviews

negative:

Rude and Unaccommodating Staff.

Some guests reported that they were rudely told that their rooms, which they booked in advance, were not available upon arrival and nothing was done to accommodate them. Also reported was housekeeping staff who don't do a good job of cleaning rooms and co

negative:

Guest Rooms are Tired and Lacking.

Guests reported that the rooms at Club del Carmen feature old-fashioned furnishings and dated decor and are in need of some refurbishment. Also reported was a lack of basic amenities, dust and leftover chewing gum on and under furnishings and walls that a

negative:

Crowded Pool Area with a Shortage of Loungers.

Guests reported that they were unable to use the sun loungers near the pool area because they are claimed very early in the morning by other greedy guests who place their towels on them so no one else can use them and staff turn a blind eye to this practi


All amenities

Property amenities
  1. Arcade/Video games
  2. Entrance Hall/lobby
  3. Terrace
  4. Hotel bar
Wellness / Spa
  1. Hot tub
Room amenities
  1. Balcony (upon inquiry)
  2. Dishwasher
  3. Shower
  4. Openable windows
Sports facilities
  1. Pool table
  2. Bike rental
  3. Table tennis

Arrival / Departure

  1. Check in: 16:00
  2. Check out: 10:00

Contact

Calle Noruega, 2. Playa de los Pocillos. , 35510 , Puerto del Carmen , Spain
Telephone: +34 928512745 | Fax: +44 1524386423 | 

Frequently Asked Questions about Club del Carmen By Diamond Resorts

  • Is there a pool area at Club del Carmen By Diamond Resorts?

    Yes, Club del Carmen By Diamond Resorts offers: 4 pool areas, including Outdoor swimming pool, Towels at the pool, Pool, Hot tub.

  • Are pets allowed at Club del Carmen By Diamond Resorts?

    No, Club del Carmen By Diamond Resorts doesn't allow pets

  • Is parking available at Club del Carmen By Diamond Resorts?

    No, Club del Carmen By Diamond Resorts doesn't provide parking

  • What time is check-in and check-out at Club del Carmen By Diamond Resorts?

    Check-in at Club del Carmen By Diamond Resorts is available from: . Late check-in is possible, but hours may vary. Check-out time is by .

  • Where is Club del Carmen By Diamond Resorts located?

    Club del Carmen By Diamond Resorts is located in Calle Noruega, 2. Playa de los Pocillos., 35510, Puerto del Carmen, Spain.

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