Canvas Moncton, Tapestry Collection by Hilton

The hotel offers a highly stylish and modern design that creates a vibrant and welcoming atmosphere, making it a memorable stay for many guests. Its signature feature is a rooftop bar that provides excellent city views, complementing its central downtown location. This combination makes it an ideal choice for leisure travelers exploring the city's attractions, business travelers seeking convenience and comfort, and couples looking for a chic getaway. Guests consistently praise the hotel's overall cleanliness, the spaciousness of its rooms, and the comfortable accommodations. The attentive and friendly staff also contribute significantly to a positive experience. For an enhanced stay, guests are advised to request a room away from potential noise sources like the ice machine or street-facing sides, and to be aware of the additional cost and occasional limited availability of parking.

Facilities & Amenities
Guests generally appreciate the range of facilities and amenities available, which enhance their stay. The hotel features a well-equipped gym that is often described as decent-sized and well-stocked, allowing guests to maintain their fitness routines. A prominent feature is the rooftop bar, offering a great spot to enjoy city views and drinks, sometimes with live music. Additionally, a convenient coffee bar is located in the lobby, providing easy access to beverages and light bites. The hotel also offers free Wi-Fi, ensuring guests can stay connected. Some rooms boast balconies, which are a popular perk for enjoying the outdoors. While the hotel does not have a swimming pool, it does provide access to an ATM and a unique liquor store within the building. However, some guests have noted issues with the microwave and dishwasher in certain suites, and a few found the record players in rooms to be damaged.

Cleanliness & Room Comfort
The hotel consistently receives high marks for its impeccable cleanliness and the overall comfort of its rooms. Guests frequently describe the rooms as spacious, modern, and beautifully designed, with many appreciating the high ceilings and unique decor. The beds are widely praised for being exceptionally comfortable, ensuring a restful sleep, though some found the sheets to be noisy. Large bathrooms with walk-in showers are a highlight, often featuring top-tier toiletries and ample counter space. In-room amenities like Nespresso makers, complimentary water bottles, and real milk and cream are also well-received. However, some guests have expressed concerns about poor lighting for tasks like makeup application and the absence of a desk in certain rooms. Noise can be an issue, with reports of street noise, hallway noise from doors closing loudly, and disturbances from parties or cleaning activities on the same floor.

Dining & Food Quality
The hotel offers several convenient dining options on-site, contributing to a comprehensive guest experience. Guests can enjoy meals at the attached Gahan House pub and the Palette Rooftop restaurant, which also serves small plates. A coffee shop in the lobby, often referred to as Take 55 cafe, provides breakfast and coffee, with many guests praising the quality and reasonable pricing of the breakfast items, though it is not included with the stay. Some guests found the food at the rooftop bar to be overpriced or sub-par. While the hotel does not offer traditional room service, Gahan House may provide delivery. A point of contention for some is the replacement of standard coffee makers with espresso machines in rooms, which not all guests prefer, and the lobby coffee is not complimentary.

Location & Accessibility
The hotel's central downtown location is a significant advantage, placing guests within easy walking distance of numerous attractions, restaurants, shopping areas, and brew pubs. It is conveniently close to the Avenir Center, making it ideal for event attendees, and provides good access to the Farmers Market on Saturdays. Many guests highlight the ease of exploring the city on foot from the hotel. However, parking is a recurring point of concern. It is consistently described as expensive, often tight, and sometimes limited in availability, leading some guests to park in less secure off-site lots. The cost of parking is a notable deterrent for many, despite its convenience.

Staff & Service
The staff and service at the hotel generally receive high praise, with many guests commending their friendliness, helpfulness, and attentiveness. The check-in process is often described as quick and smooth, and staff are noted for being accommodating, even offering upgraded rooms and complimentary drinks for special occasions. Guests appreciate the proactive communication, such as being notified about forgotten items. However, feedback is mixed, with some guests reporting unprofessional customer service, particularly regarding noise complaints or reservation changes. Instances of unfriendly morning staff, dismissive attitudes when addressing concerns like coffee makers, and a perceived lack of effort to assist with specific requests, such as providing cribs for infants, have been noted. Some guests also experienced rude check-in interactions and challenges with staff not speaking French.

Additional Information
Several important details contribute to the overall guest experience. The hotel implements a key card system for elevator access, which guests appreciate for enhanced security. It maintains a pet-friendly policy, though some guests found it challenging to locate suitable outdoor areas for pets nearby. Guests should be aware of a potential destination fee that covers certain amenities. Some guests reported issues with TV access to local news and regular channels, and a peculiar problem with the Wi-Fi system requesting a "State" for connection. While the hotel is generally quiet, some guests experienced construction noise during their stay, particularly in the mornings. For loyal guests, rewards program benefits are available and often appreciated. Additionally, rooms are equipped with wine bottles for purchase, with a clear charge if consumed, providing an in-room indulgence option.