Campanile Villepinte - Parc des Expositions

This establishment operates more like a motel, with rooms offering direct outdoor access, a feature frequently noted by guests. It is often chosen for its functional and basic accommodation, particularly appealing to business travelers attending events at the nearby exhibition center, or those seeking a convenient stopover for a short stay. While some find it to be a practical and affordable option, many express that the overall quality does not always align with expectations for a traditional hotel. Guests should be prepared for a more utilitarian experience and are advised to verify their room's condition upon arrival to ensure it meets their needs.

Facilities & Amenities
The hotel provides Wi-Fi access, which is generally reported to be reliable and strong, allowing guests to stay connected. However, feedback on air conditioning is consistently negative, with many guests reporting that units are either weak, non-functional, or seasonally disabled, leading to uncomfortable room temperatures. The building's design, with rooms accessible from the exterior, means there is no elevator, which can be inconvenient for guests with heavy luggage or mobility issues, especially on upper floors. Parking is a significant advantage, frequently mentioned as being ample, free, and secure, often with a gated entrance at night, providing peace of mind for those traveling by car.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is highly mixed, with many expressing significant disappointment. Rooms are frequently described as dated, old-fashioned, or in need of renovation, with issues like peeling paint, loose electrical sockets, and worn-out carpets. While some guests find the beds comfortable, others report them to be old, with hollowed-out mattresses, leading to poor sleep. Noise levels are a recurring complaint, with poor soundproofing allowing sounds from neighboring rooms, corridors, and external traffic to disturb guests. Common cleanliness issues include mold in bathrooms, dirty carpets, dust, and insufficient towels, with some even reporting unpleasant odors like cigarette smoke.

Dining & Food Quality
The hotel's dining options receive varied feedback, with the breakfast generally being a highlight for many guests, often described as good and varied, though some note limited choices or occasional shortages of items. However, the restaurant experience is frequently criticized. Many guests report that the advertised restaurant is more akin to a snack bar, primarily offering frozen food like pizzas, with limited options and inconsistent quality. Some reviews mention long waiting times for service, issues with cutlery availability, and a lack of fresh, prepared meals, leading to disappointment for those expecting a full dining experience.

Location & Accessibility
The hotel's location is a primary factor for many guests, particularly its proximity to the exhibition center, which is often cited as a key advantage for business travelers, typically within a 10 to 15-minute drive. It is also considered convenient for those traveling to or from Charles de Gaulle Airport. While the area is described as functional, some guests express concerns about the surrounding neighborhood's safety or find it too isolated without a car. Parking is widely available and often free, making it suitable for guests with vehicles. However, some guests note that despite advertising, there is no dedicated airport shuttle, requiring reliance on taxis or ride-sharing services.

Staff & Service
The staff at the hotel receive highly mixed reviews. Many guests praise the friendliness, helpfulness, and professionalism of certain individuals, particularly at the reception and during check-in, highlighting their polite and accommodating nature. Some appreciate the quick check-in process and the staff's willingness to assist with requests. However, a significant number of reviews describe staff as unhelpful, unwelcoming, or even rude, with some guests feeling ignored or that their concerns were not adequately addressed. This inconsistency in service quality can significantly impact the overall guest experience, leading to frustration for some visitors.

Additional Information
A consistent theme in guest reviews is the hotel's operational model, which many describe as a motel rather than a traditional hotel, due to the direct outdoor access to rooms. This setup, while functional, can impact perceptions of security and comfort. The hotel does offer electric vehicle charging stations, a modern convenience for guests with compatible cars. Furthermore, the property often features gated parking and on-site security personnel, which contributes to a sense of safety for guests and their vehicles, particularly during evening hours.