Hotel Brentwood Bay Resort & Spa, Victoria, Canada - www.trivago.ca

Hotel Brentwood Bay Resort & Spa (Victoria, Canada)

Hotel Brentwood Bay Resort & Spa (Victoria, Canada)

About Brentwood Bay Resort & Spa

The Brentwood Bay Resort & Spa is a luxury property that is located right on the ocean in Brentwood Bay on the outskirts of Victoria, British Columbia and features wonderful views of the water from most rooms. All rooms at this hotel feature premium bedding, a fireplace, a jetted Jacuzzi tub, and a private balcony or terrace. Rooms also come with cable television, an iHome system, an in-room safe, air conditioning, and a minibar. Guests of this hotel will have access to complimentary parking, free Wi-Fi, and a free and tea service. The property has a full service spa, marina, swimming pool, fitness centre, and sauna, as well as kayaks and other recreational activities available. There are two restaurants on-site at the Brentwood Bay Resort & Spa: Brentwood Bay Dining Room and Brentwood Way Pub. Seahorses Cafe is within walking distance. This property is 2.8 kilometres from the Victoria Butterfly Gardens, three kilometres from The Butchart Gardens, and 11.7 kilometres from Victoria International Airport.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Location

849 Verdier Avenue, V8M 1C5, Victoria, Canada

Rating overview

9.2
trivago Rating Index based on 1582  reviews from:
  • Agoda(7.6/10)
  • Location
    Excellent  8.9 / 10
  • Rooms
    Very good  8.2 / 10
  • Service
    Excellent  9.2 / 10

Positive Reviews

positive:

Beautiful, natural location

Most guests of this property have loved its location, as the hotel sits right on the ocean. Guests have enjoyed renting a kayak for an afternoon and paddling around in the bay or taking a walk along the ocean to one of the area's main attractions.

positive:

Nice rooms with views

Many guests who have stayed at this hotel have appreciated the rooms. Every room has a private balcony or patio and most of them have views of the ocean. The rooms are also quite large and provide plenty of space in which to relax during the day and guests have liked this feature, as well.

positive:

Friendly, professional reception staff

The staff that works at the front desk at this hotel is very friendly and always treats guests with respect. Guests have been impressed by the quality of the reception staff, saying that they are highly professional and willing to help guests when they have an issue.


Negative Reviews

negative:

Poor service in the restaurant

There have been complaints about the service staff in the restaurant, as guests have mentioned that these staff members are somewhat slow and have been rude at times. Guests have reported having to wait a long time for their food at the restaurant.

negative:

Not enough light in bathrooms

Past guests have noticed that the bathrooms in the rooms don't have enough lighting. This is an inconvenience that these guests did not like when staying at the property.

negative:

Average quality of food

The food at the hotel's restaurant is said to be edible, but nothing special. Guests expected a little bit more out of the restaurant due to the quality of the rest of the hotel and were disappointed by the quality of the food as a result.


All amenities

Hotel facilities
  1. Business centre
  2. Entrance Hall/lobby
  3. Lift
  4. Gym
Wellness / Spa
  1. Massage
  2. Hot tub
Accessibility
  1. Wheelchair accessible
  2. Accessible bathroom
  3. Accessible parking
Room facilities
  1. Balcony (upon inquiry)
  2. Bathtub (upon inquiry)
  3. Shower
  4. Openable windows
Sports facilities
  1. Boat rental
  2. Golf course
  3. Fitness
  4. Hiking trail

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 11:00

Contact

849 Verdier Avenue , V8M 1C5 , Victoria , Canada
Telephone: +1(250)5442079 | Fax: +1(250)5442069 | 

Cleanliness policies

  • New safety protocols
  • Safe distance
  • Hand sanitizer provided

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