Alexis Park All Suite Resort

This hotel offers a distinctive Las Vegas experience, characterized by its spacious, apartment-like suites and a non-gaming, family-friendly atmosphere, providing a quieter alternative to the bustling Strip. It is particularly well-suited for families seeking ample space and multiple pools, business travelers attending on-site conventions, and pet owners due to its accommodating policies. Many guests appreciate the hotel's proximity to various attractions while being set back enough to offer a more relaxed environment. While the staff generally receives high praise for their helpfulness, some guests have noted inconsistencies in room cleanliness and maintenance. To ensure a comfortable stay, it is advisable to bring earplugs to mitigate occasional airplane noise and to confirm the security deposit policy upon check-in, as this has been a point of confusion for some.

Facilities & Amenities
The hotel provides a range of amenities designed for convenience and relaxation. Guests frequently highlight the presence of multiple pools, offering various options for leisure, though some have noted that not all pools are consistently open or heated. The fitness center is generally well-regarded, providing a space for guests to maintain their routines. Rooms often feature a mini-fridge and microwave, with some offering a kitchenette, though guests should be aware that these typically lack cooking utensils or dishes. While Wi-Fi is available, some visitors have experienced intermittent connectivity or slow speeds. The hotel also hosts various shows in its on-site theater, adding an entertainment option for guests. Additionally, laundry facilities are available, though some guests have encountered issues with the payment system.

Cleanliness & Room Comfort
Feedback on room cleanliness and comfort is notably mixed. Many guests commend the spaciousness of the rooms, often describing them as large and comfortable, with some appreciating the huge tubs and good water pressure in the bathrooms. However, a significant number of reviews raise concerns about cleanliness, citing issues such as debris, bugs, unpleasant odors, or general lack of thoroughness. Bed comfort also varies, with some guests finding them comfortable while others report them as hard, sagging, or worn out. Noise is a recurring issue, primarily due to airplane noise from the nearby airport, which can be disruptive, especially for light sleepers. Additionally, some rooms have windows that are screwed shut, preventing fresh air circulation, and air conditioning units have been reported as inconsistent or ineffective, particularly in warmer months.

Dining & Food Quality
The hotel offers on-site dining options that receive varied but generally positive feedback. The main restaurant and bar are frequently mentioned, with guests praising the quality of dishes like crab cakes and steak medallions, and many highlighting the friendly service. Breakfast at the restaurant is often described as delicious and satisfying, though some guests have found it to be overpriced or served cold, leading to mixed impressions. The atmosphere of the dining areas is generally appreciated, providing a convenient option for meals without leaving the property. While there is a small snack/drink store available near the lobby, guests note that prices can be high for basic items like bottled water or coffee. It is important to note that room service is not consistently available, and food options after certain hours are limited, encouraging guests to explore nearby eateries.

Location & Accessibility
The hotel's location is a significant draw for many guests, offering a balance between accessibility to the Las Vegas Strip and a quieter, non-casino environment. It is often described as being within walking distance of the Strip, typically a 15-30 minute stroll, making it convenient for those who wish to explore the main attractions without being directly amidst the constant activity. The property is also notably close to the airport, which contributes to the frequent airplane noise mentioned by guests. For daily needs, a shopping complex with various food and convenience stores is located just around the corner. A major advantage highlighted by many is the availability of free parking, with guests often able to park close to their rooms, though some have found parking spaces to be cramped.

Staff & Service
The staff at the hotel consistently receives high praise for their friendliness and helpfulness, with many guests highlighting positive interactions during check-in and throughout their stay. The process is often described as quick and efficient, and staff members are generally accommodating in addressing guest requests and reservation issues, contributing to a welcoming atmosphere. However, feedback regarding housekeeping services is mixed; while some appreciate the efforts of the cleaning staff, others report inconsistencies in daily room cleaning, towel replenishment, or responsiveness to specific requests, sometimes requiring guests to follow up multiple times. Similarly, while staff are often quick to assist with maintenance issues, some guests have experienced delays. Despite these occasional service gaps, the overall impression of the staff's dedication to guest satisfaction remains largely positive, with many guests commending their efforts to resolve problems.

Additional Information
Several unique aspects and policies shape the guest experience. A significant point of discussion among guests is the security deposit, which is often charged per night and can accumulate to a substantial amount, leading to confusion and frustration for some regarding its refund process. Similarly, the resort fee is a frequent topic, with some guests feeling it is not adequately justified by the amenities provided or that it is not clearly communicated upfront. A key differentiating feature is the hotel's non-casino environment, appealing to those seeking a quieter stay away from gambling noise and crowds. The hotel is also pet-friendly, accommodating guests traveling with animals. Furthermore, the property frequently hosts various shows and conventions, adding to its dynamic atmosphere. Guests should also be aware that many rooms, particularly those on upper floors, lack elevators, requiring guests to use stairs.