Listen to some tunes and sip on an icy drink south of the border at The Hard Rock Hotel Cancun. The hotel’s location allows guests to experience the best the Cancun has to offer.
The hotel features an outdoor pool, fitness centre and spa services. A free children’s club is available for the young ones.
Rooms feature premium bedding, blackout drapes and an LCD TV. Free Wi-Fi is also available for guest’s convenience.
There are six restaurants and bars on the property. Zen, which features Asian cuisine, is a good place to enjoy a dinner. Pizzeto restaurant, which is open for lunch and dinner, offers plenty of pizza options.
The Hard Rock Hotel Cancun is located in Cancun’s hotel zone, within a few kilometres of the La Isla Shopping Mall and the El Rey Ruins. Aquaworld, offering snorkelling and other outdoor water activities, is a 20-minute walk from the hotel. This accommodation is also known as All Inclusive Hard Rock Hotel, All Inclusive Hard Rock Hotel Cancun, Cancun Hard Rock Hotel, and Hard Rock All Inclusive.
Top amenities
WiFi in lobby
Free WiFi
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym
Location
Boulevard Kukulcan, Km 14,5, 77500, Cancun, Mexico
The hotel is a good place to vacation with the entire family. The hotel offers options like a children’s only pool, free children’s club and childcare. The hotel does their best to ensure that the little ones will be kept safe and entertained while the ad
positive:
Rock star treatment.
The staff at the hotel do a marvellous job of ensuring that you receive the rock star treatment according to guests. From friendly and timely service at the poolside bar to quality service at the hotel’s restaurants, the professional staff helps make the
positive:
Scrumptious food.
The food offerings at the hotel have proven to be popular. Guests note that the variety of food, including Mediterranean, Mexican, Brazilian, Italian, and Asian choices provides you a world of dining options.
Negative Reviews
negative:
Bad credit.
Many guests have mentioned how dissatisfied they were with the resort’s credit-card system. The system requires guests to pay a 20 per cent service fee for any item purchased using a card and many noted how that fee inflated the cost of that item more tha
negative:
Noise at an 11.
The hotel has been noted as having poor soundproofing in rooms and guests have mentioned how they could hear noises, such as children crying or doors slamming from nearby rooms. Visitors point out that the paper-thin quality of the walls has made it feel
negative:
Oldies-style decor.
The décor at the resort doesn’t match up to the standards that many expect from Hard Rock Hotel Resorts. Some guests mentioned the resort as having old looking carpets and bed sheets also smelling a bit off.
All amenities
Wellness / Spa
Beauty salon
Massage
Hot tub
Body treatments
Hammam
Hot stone massage
Hotel facilities
Café
Arcade/Video games
Express check-in
Lift
Gym
Hairdresser
Car park
Terrace
Porter service
Pets allowed
Hotel bar
Beach bar
Pool bar
Outdoor swimming pool
Convenience store
Conference rooms
Non-smoking rooms
Computer with Internet
Restaurant
24-hour reception
Snack bar
Direct beach access
Sun umbrellas
Deck chairs
Towels at the pool
Laundry service
Spa
WiFi in public areas
Room service
Hypoallergenic rooms
Organised activities
Doctor on site
Concierge
Airport shuttle
Free WiFi in public areas
Valet parking
Pool
Luggage storage
Housekeeping
Free WiFi
Breakfast
Hand sanitizer provided
Temperature screening
Safe distance
Response protocol
Online check-in/check-out
New safety protocols
Cashless payment
For children
Childcare
Playground
Organised activities for kids
Accessibility
Wheelchair accessible
Accessible hotel
Accessible bathroom
Accessible parking
Room facilities
Balcony (upon inquiry)
Ironing board
Openable windows
Television
Air conditioning
Satellite TV
Safe
WiFi
Free WiFi (rooms)
Flatscreen TV
Sports facilities
Volleyball
Pool table
Golf course
Fitness
Tennis court
Table tennis
Yoga
Suitable for
Gay-friendly
Food and beverage
All inclusive (upon inquiry)
Arrival / Departure
Check in: 15:00
Check out: 12:00
Contact
Boulevard Kukulcan, Km 14,5 , 77500 , Cancun , Mexico Telephone: +52(998)8813600 | Fax: +52(998)8813601 | Official Homepage