Positive Reviews
positive:
Great service
Many guests note that the front desk staff is friendly and attentive at check-in, and appreciate that the property is family-run. Others add that the porters readily handle luggage, and love that housekeeping is thorough, and tour assistance is provided in a professional manner.
positive:
Stylish and spacious rooms
Several guests comment that the rooms are tastefully decorated, and add that the bedding is allergy-free, the drapes look elegant, and the colour scheme is stunning. Others say that there is plenty of room for luggage and wardrobe storage, and love the premium toiletries and exquisite marble tiles in the bathrooms.
positive:
Central location
Many guests appreciate that the property is close to the Waterbus stop, and note that the Rialto Bridge and quaint cafes along the Grand Canal are a short walk away. Others add that the nearby Ca' Pesaro is a Baroque marble palace which is home to the Museum of Modern Art, and love that St. Mary of the Friars, located just moments away, has exquisite works of art as well as historic funerary monuments.
Negative Reviews
negative:
Unimpressive dining options
Some guests say that breakfast features a limited variety of hot items, and dislike that lunch and dinner service is not available on-site. Others add that there is no bar on-site, and note that room service only provides light fare and soft drinks.
negative:
Limited amenities
A handful of guests note that there is no parking on-site, and dislike that the front desk is closed at night. Others add that the property does not have a spa or fitness centre, and note that the lobby does not feature gift shops or a newsstand.
negative:
Internet connection needs an upgrade
Some guests mention that the Internet connection is slow, and dislike that the wireless router is offline for long durations.