Auberge du Vieux Faubourg

This charming inn is celebrated for its stunning waterfront location, offering guests unparalleled views of the sea and spectacular sunsets, making it a truly memorable experience. Its signature feature is the direct access to and views of the St. Lawrence River, providing a peaceful and picturesque backdrop for any stay. The hotel is an ideal fit for couples seeking a romantic getaway, sightseers and explorers due to its proximity to natural parks and local attractions, and travelers seeking tranquility who appreciate beautiful vistas. Guests consistently highlight the exceptional cleanliness of the rooms and the warm, welcoming demeanor of the staff. To maximize your experience, consider requesting a room facing the water to fully enjoy the breathtaking sunsets, and be aware that some rooms may be affected by external noise.

Facilities & Amenities
Guests appreciate the convenience of in-room amenities, including a coffee maker and a refrigerator, which are particularly useful for keeping drinks and snacks cool. Many rooms also feature a microwave, adding to the self-catering options. While the Wi-Fi generally works, some guests noted intermittent connectivity issues, requiring occasional re-connection. Several rooms boast private balconies or shared terraces equipped with chairs, providing a wonderful space to relax and take in the views. However, some guests found the stairs to upper floors to be challenging, especially for those with mobility concerns. The presence of a small TV with limited channels was noted by some, and the absence of air conditioning, relying instead on fans, was mentioned as a drawback during warmer periods.

Cleanliness & Room Comfort
The hotel consistently receives high praise for its impeccable cleanliness, with guests frequently describing rooms as spotless and well-maintained. Rooms are generally reported to be spacious and large, offering ample living area. Feedback on bed comfort is mixed; while many guests found the beds comfortable, some reported issues with mattresses being too soft or dipping in the middle, and a few noted beds were unusually high. The bathrooms are often described as modern, clean, and spacious, with some featuring large, powerful showers. However, some guests experienced issues with shower spray or found the bathroom doors lacked sufficient privacy. A recurring concern is the noise levels between rooms or from the street, indicating that soundproofing could be improved, though overnight street noise typically subsides.

Dining & Food Quality
The hotel does not offer on-site dining or breakfast services, a point noted by several guests, especially during the off-season. However, this is largely mitigated by the hotel's excellent location within easy walking distance to a variety of restaurants, bars, and a grocery store. Guests frequently mention the convenience of having multiple external dining options just a few meters away, including a microbrewery and a highly-rated restaurant. This allows guests to explore local culinary offerings and enjoy diverse dining experiences without needing to drive. The availability of a coffee maker and refrigerator in the rooms also provides guests with the option to prepare simple meals or store food items.

Location & Accessibility
The hotel's central location is a significant highlight, placing guests directly on the waterfront with stunning views of the St. Lawrence River and spectacular sunsets. It offers excellent accessibility to various local attractions, including Gaspesie National Park, walking trails, and a nearby museum. Guests appreciate being within easy walking distance of restaurants, bars, and a grocery store, making it convenient for dining and essential needs. While the location is generally praised, some guests noted that rooms facing the main road can experience traffic noise, and some found the parking area to be tight, especially for larger vehicles. Despite these minor points, the overall consensus is that the location is exceptional for exploring the area and enjoying the scenic surroundings.

Staff & Service
The staff consistently receives glowing reviews for their friendliness, helpfulness, and attentiveness. Guests frequently highlight the warm welcome received, even during late arrivals, and appreciate the staff's willingness to go above and beyond to assist. The owner, Marina, is repeatedly mentioned for her exceptional patience, kindness, and gracious demeanor. Guests recount instances of staff providing specific assistance, such as helping with laundry, currency exchange, organizing transport, and even directing them to local mechanics for vehicle issues. The check-in and check-out processes are described as easy and efficient, contributing to a smooth and pleasant overall experience. The dedication of the staff to ensuring guest comfort and satisfaction is a prominent theme throughout the reviews.

Additional Information
Guests should be aware that some rooms, particularly those on the ground floor or facing the street, may not offer the anticipated ocean view despite initial impressions, and some have noted discrepancies between booked room types and those received. There were isolated reports of a strong musty or smoky odor in common areas, though not typically within the rooms themselves. A few guests found the cleaning products used to have a strong, unpleasant scent. While rooms are generally well-equipped, some guests noted a lack of certain amenities like bedside tables or reading lights, and some found the decor to feel somewhat sparse or unfinished. Access to ice was also mentioned as being difficult for some guests.