Green Hotels Confort - Roissy

This hotel is highly regarded for its exceptional convenience, primarily due to its proximity to Charles de Gaulle Airport and the provision of a free airport shuttle service, making it an ideal choice for layover travelers and those with early flights. It also serves as an excellent base for business travelers attending exhibitions, with many appreciating its walking distance to major fairgrounds. Guests consistently highlight the hotel's overall cleanliness, the quality of its dining options, and the generally helpful demeanor of its staff. For families, the availability of interconnecting rooms and the capacity to accommodate larger groups are significant advantages. To ensure a smooth experience, guests are advised to reserve the airport shuttle in advance and to be aware that while Wi-Fi is available, it may require frequent re-login.

Facilities & Amenities
The hotel provides a range of practical facilities designed for guest convenience. Free Wi-Fi is available, though some guests noted occasional issues with reception or the need for frequent re-login. A significant benefit is the free secure parking lot, offering peace of mind for those traveling by car. While not all rooms feature them, some are equipped with a jacuzzi bath, which can be a fun addition, although one guest reported it was not functional. Each room includes a flat screen television and a kettle for hot beverages, though complimentary milk or biscuits are not always provided. The hotel also features a bar, which some found to be small with a limited selection of beverages. Air conditioning is present in rooms, but some visitors found it insufficient during warmer temperatures. The hotel also offers interconnecting rooms, catering well to families or larger groups.

Cleanliness & Room Comfort
Guests frequently commend the hotel for its clean rooms and overall tidiness, contributing to a pleasant stay. The beds are consistently described as comfortable, ensuring a restful night's sleep. While some rooms are noted as being quite small, others, particularly those designated as 'disabled' rooms, offer more spacious layouts, accommodating multiple beds effectively. The bathrooms receive high praise, often described as large by European standards, featuring modern fixtures, and equipped with spacious showers and sometimes even a rainforest shower head. Despite the general cleanliness, a few guests reported minor issues such as coffee stains on walls, dripping taps, or stray hairs in the bathroom. Feedback on noise levels is mixed; some appreciate the quiet atmosphere, while others mentioned thin walls or noise from the kitchen below certain rooms.

Dining & Food Quality
The hotel's dining options generally receive positive feedback, particularly the breakfast buffet. Guests frequently praise the breakfast variety, noting a good selection of fresh options, hot and cold food, various juices, and pastries, often described as excellent or top-notch. The restaurant also serves dinner, with many guests finding the food delicious and reasonably priced, especially the buffet options which offer an incredible selection. However, some guests experienced inconsistencies, with the buffet not always available on certain evenings or food quality being perceived as overpriced for what was offered. The bar is available for drinks, though some found it to be small with a limited beer selection. Overall, the convenience of on-site dining, especially the breakfast, is a significant advantage for many visitors.

Location & Accessibility
The hotel's location is primarily valued for its exceptional proximity to Charles de Gaulle Airport, typically a short 5 to 15-minute drive away. A key feature is the free airport shuttle service, although some guests reported issues with booking, punctuality, or staff reluctance regarding its use. The hotel is also conveniently located within a short walk (around 5 minutes) to a train station, providing easy access to central Paris. For business travelers, its walking distance to major exhibition centers like Parc d'Exposition is a significant draw. While the immediate surrounding area is described as industrial and quiet, with limited external dining options, the hotel offers free secure parking, which is a considerable benefit. The quiet environment at night is appreciated by many, despite the area being a "ghost town" after business hours.

Staff & Service
The staff at the hotel generally receive high praise for their friendliness, helpfulness, and professionalism. Many guests highlighted their willingness to assist with various requests, including providing plug converters, phoning taxis, or offering directions. The check-in process is often described as efficient, and staff are noted for their attentive service, including daily room cleaning. However, some guests experienced communication challenges due to limited English proficiency among certain staff members, though many found English-speaking personnel readily available. While the airport shuttle service is a major draw, feedback on its execution is mixed; some found it very efficient, while others encountered issues with reservations, punctuality, or staff making a "fuss" about accommodating requests. Despite these occasional inconsistencies, the overall impression of staff dedication to guest satisfaction remains largely positive.

Additional Information
Guests should be aware that the hotel's pricing can fluctuate significantly, particularly becoming much higher during major trade shows or exhibitions held nearby. The hotel's interior features a distinctive British theme decor throughout, adding a unique aesthetic to the stay. It is often recommended as a suitable option for short stays, typically one to two nights, especially for those in transit or attending local events. While the hotel provides a convenient airport shuttle service, it is a crucial hotel policy to reserve this service in advance, ideally at check-in, to ensure availability and avoid potential delays or issues.