Condor Hotel by LuxUrban

The hotel offers a quiet and comfortable retreat, distinguished by its convenient in-room kitchenettes that provide a sense of self-sufficiency for guests. Its appeal lies in providing a clean and cozy base, often highlighted by the friendly and attentive staff who contribute significantly to a pleasant stay. The comfortable beds are frequently praised, ensuring a restful night's sleep. This hotel is particularly well-suited for budget-conscious travelers seeking good value, long-term guests benefiting from the kitchenette facilities, and couples or friends who appreciate a tranquil environment away from the city's hustle. It's also a good fit for those who don't mind navigating public transport or walking to explore the area. To make the most of your visit, guests recommend being prepared for walks to the nearest subway stations and considering bringing personal kitchen essentials like utensils and cups.

Facilities & Amenities
The hotel provides a range of facilities aimed at enhancing guest convenience, though some aspects receive mixed feedback. Many rooms feature a practical kitchenette equipped with a microwave, refrigerator, and coffee maker, which guests find very useful for preparing snacks and light meals. However, several reviews note the absence of utensils, plates, or cups, suggesting guests bring their own. The welcoming lobby area offers a calming space with comfortable seating, complimentary coffee, and water. There is also a small courtyard or garden area for relaxation. While the hotel generally lacks extensive on-site facilities like a gym or swimming pool, the primary concern for many guests is the frequent unreliability or breakdown of the elevator, often leading to guests needing to use stairs. Free Wi-Fi is available, though some guests report inconsistent signal strength, particularly on higher floors.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean and the beds comfortable, contributing to a restful stay. Many appreciate the spaciousness of the rooms and the presence of USB charging ports and a safe. However, feedback regarding room condition is mixed; while some describe rooms as refreshing and modern, a significant number of reviews mention that the decor appears outdated or worn. Specific concerns include stained towels, mold on shower curtains or bathroom tiles, peeling paint, and general signs of wear and tear. Noise levels are typically described as quiet, though some guests report disturbances from thin walls, street noise, the air conditioning system, or even hissing pipes. The bathroom generally offers good water pressure, but some guests note issues with skimpy toiletries, broken fixtures, or low sink pressure.

Dining & Food Quality
The hotel does not offer on-site dining options, including breakfast, which is a consistent point of feedback from guests. Many reviews highlight the absence of a restaurant or bar within the hotel premises. Consequently, guests often note the limited availability of nearby eateries or food stores, especially for breakfast, requiring a walk of several blocks to find options. While the in-room kitchenettes are appreciated for self-catering, the lack of provided utensils or dishes means guests often need to bring their own supplies for preparing meals or snacks. The hotel does offer complimentary coffee and water in the lobby area, which is a convenient amenity for guests.

Location & Accessibility
The hotel is situated in a generally quiet neighborhood that many guests perceive as safe, even during evening hours. However, its central location is debated, with numerous reviews indicating it is quite far from subway stations, often requiring a 10-20 minute walk. While bus stops are conveniently close and offer good connectivity, direct transportation to Manhattan can take around 45-50 minutes. The immediate vicinity is frequently described as run-down or undergoing construction, with some areas appearing dirty. Despite this, the hotel is within walkable distance to certain areas like Myrtle Avenue and parts of DUMBO. Parking is a notable concern; while limited on-site options exist, they are often off-site, can be expensive, and street parking can be tricky due to specific regulations.

Staff & Service
The hotel staff consistently receives high praise for being exceptionally friendly, helpful, and attentive. Many guests highlight their willingness to assist with directions, recommendations, and general inquiries, contributing significantly to a positive experience. The check-in and check-out processes are generally described as quick and efficient, though some guests report instances of staff absence at the front desk. Housekeeping is often commended for maintaining clean rooms and replacing towels daily. While staff are generally responsive to issues, some reviews indicate that certain maintenance problems, such as non-functioning appliances or broken fixtures, are not always resolved promptly during a stay. Overall, the staff's dedication to providing excellent service is a recurring theme.

Additional Information
Guests should be aware of certain policies and amenities that may impact their stay. There are recurring concerns regarding the refund process for cancellations, with some guests reporting significant delays or difficulties in receiving their money back, particularly for bookings made through third-party sites. While the hotel generally offers a comfortable stay, some guests have noted issues with early check-in or late check-out requests, sometimes incurring additional fees or facing limited flexibility. A luggage storage fee for bags left after check-out has also been mentioned. The hotel does not consistently provide ice machines for guest use. Some reviews also point out that the TV channels offered are limited, and there is no on-site laundry service or gym.