Carriage House Hotel & Conference Centre (Calgary, Canada)

Guests liked the convenience of having bus stops, eateries and filling stations plus entertainment and shopping options nearby. Furthermore, this hotel was close to the nearest light rail station, making it simple to reach downtown Calgary. Drivers liked the free parking and direct access to Macleod Trail South, which made it easy to reach shopping malls, sports arenas, hospitals, museums and airports. Mountain resorts in the scenic Banff National Park were also located within moderate driving distance.

Travellers spoke highly of the good customer care they received from professional, helpful and pleasant personnel. Animal owners appreciated the pet-friendly policy. Diners generally liked the hot buffet breakfast. Many were impressed with the food and friendly service at the reasonably-priced on-site eateries including a pub plus fine dining and home-style restaurants.

This contemporary high-rise hotel reportedly benefitted from well-equipped and well-appointed rooms that were clean and comfy. Reviewers also liked the mountain and city views from selected rooms. Visitors prioritizing affordability often commented that they got decent value for money as the rates were competitive. Shared amenities like the outdoor swimming pool won praise as did the steam room.

The free Wi-Fi network occasionally attracted criticism from some guests who claimed it suffered from a weak signal or slow speeds.

Critics sometimes claimed their rooms or bathrooms were too small, especially when fully occupied. Light sleepers mentioned that certain rooms facing the main road were occasionally exposed to traffic noise. Noisy air-conditioning units were also reported at times.

Dim lighting, aging carpets and unsatisfactorily cleaned bathrooms were among the maintenance and cleanliness issues reported by guests in several rooms.