Best Western Plus Sunset Plaza Hotel

This hotel is widely regarded as a hidden gem on the iconic Sunset Strip, offering a unique blend of classic Hollywood charm and a surprisingly tranquil atmosphere. Its signature feature is undoubtedly the harmonious garden and pool area, which many guests describe as beautiful and relaxing, providing a serene escape from the bustling city. The hotel is an excellent choice for sightseers and couples looking for a romantic getaway, as well as families who appreciate the spacious accommodations and included amenities. Business travelers also find it convenient due to its central location and comfortable setting. Guests consistently highlight the prime location, the attentive staff, the inviting pool, the complimentary breakfast, and the overall room comfort. To enhance your stay, consider requesting a room that overlooks the pool area for a quieter experience, as some rooms facing Sunset Boulevard can be subject to street noise.

Facilities & Amenities
Guests frequently praise the hotel's well-maintained pool area, often described as a beautiful, quiet, and relaxing courtyard adorned with vibrant flowers and bougainvillea, providing a tranquil oasis. The pool is also noted for being heated, allowing for enjoyment even in cooler weather. While the fitness center is available, some guests find it small and not ideal for extensive workouts. The hotel offers reliable and fast Wi-Fi throughout the property, ensuring guests can stay connected. For added convenience, a laundry room with machines is available for guest use, which is particularly appreciated by those on longer trips. Rooms are generally well-equipped with a fridge, microwave, coffee maker, large TV with many channels, and ample power and USB ports. Some guests also appreciate the presence of ice machines and vending machines on various floors, and the availability of EV charging spaces in the parking garage.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is generally positive, with many highlighting the clean rooms and comfortable beds that ensure a restful night's sleep, often featuring fluffy pillows. The rooms are frequently described as spacious, providing ample room for relaxation and luggage, with some suites offering even more generous layouts. Many guests appreciate the newly renovated bathrooms which are often noted for their modern design, large walk-in showers, and good water pressure. However, some guests mention that while the bathrooms are updated, the overall room decor can appear dated, with plush carpets and older furniture, contributing to a musty smell in some instances. Noise levels are mixed; rooms overlooking the pool are generally quiet, but those facing Sunset Boulevard can experience street noise. Some minor issues like slow hot water or faucet issues are occasionally reported.

Dining & Food Quality
The complimentary breakfast is a significant highlight for many guests, often described as excellent, varied, and a great way to start the day. The selection typically includes hot food options that change daily, such as waffles made to-order, scrambled eggs, sausage, and hash browns. Guests also find a range of breads, pastries, cereals, yogurt, and fresh fruit like apples and bananas. However, feedback on quality is mixed, with some finding the hot items inconsistent or the overall selection basic, particularly for specific dietary needs. The breakfast room is frequently noted as being small and can become very crowded, leading to limited seating. A common point of concern is the use of disposable plates and plastic cutlery, which some guests find disappointing from an environmental perspective. The hotel does not offer on-site lunch, dinner, or bar options, though many dining choices are available nearby.

Location & Accessibility
The hotel's central location on the iconic Sunset Strip is consistently praised as a major advantage, placing guests within easy walking distance of numerous restaurants, bars, and entertainment venues like the Comedy Store. It is considered an ideal base for sightseeing in Los Angeles, offering convenient access to Hollywood, Beverly Hills, and other key attractions. Public transportation is readily available, with a bus stop directly outside the hotel, facilitating travel around the city. While the area is generally perceived as safe, especially the West Hollywood section, some guests note that the hotel does not have a traditional driveway, requiring curbside drop-off. Parking is available in an on-site garage, which, while convenient and secure, is noted as being expensive compared to other areas, though often considered reasonable for the prime location.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and attentiveness, with many guests highlighting their willingness to go above and beyond to ensure a pleasant stay. Guests appreciate the quick check-in process and the staff's accommodating nature, including offering early check-ins, assisting with luggage storage, and providing room upgrades when available. The team is often described as professional and empathetic, making guests feel welcomed and valued. Housekeeping services are available upon request, which some guests prefer for privacy, though it requires proactive communication. While the majority of interactions are positive, a few guests have reported instances of staff being less informative or appearing indifferent, particularly at the front desk, though these comments are less frequent than the overwhelmingly positive feedback.

Additional Information
Guests should be aware that room cleaning and towel replenishment are not automatic and must be requested daily at the front desk. The hotel is frequently described as an older building that maintains a classic Hollywood charm or a European feel, with many appreciating its character despite some areas appearing dated. While the hotel offers EV charging spaces in its parking garage, some guests note that the garage spots can be small and the clearance low. Many guests receive a complimentary bottle of wine and snacks upon check-in, a thoughtful touch. The hotel does not have an on-site bar or restaurant for lunch or dinner, though numerous dining options are within walking distance. Some guests have noted that certain rooms require navigating stairs for access, which can be challenging with heavy luggage. Occasional reports of noise from a nearby club have been mentioned, particularly for rooms facing the street. Despite these points, many guests consider the hotel to offer excellent value for money given its prime location.