Best Western Plus French Quarter Courtyard Hotel

This hotel offers a charming and authentic experience, with its prime location on the edge of the French Quarter allowing guests to easily explore the city's vibrant attractions on foot while providing a quiet retreat from the bustling nightlife. Its beautiful courtyard featuring a pool serves as a memorable signature feature, offering a peaceful oasis for relaxation. The hotel is particularly well-suited for sightseers and couples seeking a romantic getaway, as well as families who appreciate the convenient access to local landmarks and the hotel's amenities. Many guests highlight the exceptional friendliness and helpfulness of the staff, contributing significantly to a positive stay. To enhance your visit, consider utilizing the hotel's assistance with booking local tours and be mindful that while parking is available, spaces can be tight.

Facilities & Amenities
The hotel features a delightful courtyard that many guests describe as beautiful and relaxing, often highlighting the presence of a pool which is appreciated for its warmth and cleanliness, providing a refreshing escape from the city heat. On-site parking is available and praised for being gated and secure, offering peace of mind for those traveling with vehicles, though guests note that spaces can be tight and come with an additional charge. Most guests find the Wi-Fi to be reliable, allowing them to stay connected. While the elevator is described as small, it is generally functional, though some guests experienced it being out of order or noisy. The availability of free coffee and tea in the lobby throughout the day is a welcome convenience, with a machine offering various options like lattes and cappuccinos.

Cleanliness & Room Comfort
Feedback on room cleanliness and comfort is mixed but generally positive. Many guests report their rooms as clean and well-maintained, with comfortable beds ensuring a restful sleep. However, some guests noted issues such as dirty floors, dust, or stained furniture, suggesting inconsistencies in housekeeping. Room sizes vary, with some finding them spacious while others describe them as small or snug. Noise levels are also mixed; some rooms offer a quiet environment, while others experience street noise, elevator noise, or a persistent buzzing or humming sound, potentially from the air conditioning or bathroom. Some bathrooms are described as small or in need of an upgrade, with occasional reports of low water pressure or lukewarm water. In-room amenities like a coffee maker and mini-fridge are generally appreciated.

Dining & Food Quality
The hotel's breakfast consistently receives high praise from guests, often described as excellent, plentiful, and a significant highlight of their stay. The breakfast variety is a strong point, with offerings that often include hot items like waffles, eggs, sausage, and biscuits and gravy, alongside fresh fruit, cereals, and various breads. While most enjoy the food, some guests found the eggs to be of lower quality. The coffee is frequently commended for its quality and the availability of different options, including specialty drinks, throughout the day. The breakfast area can become quite busy, especially during peak times, and some guests noted it was undergoing renovations, which occasionally led to a more chaotic atmosphere.

Location & Accessibility
The hotel's central location is a major advantage, placing guests within easy walking distance of many popular attractions. It is conveniently situated on the edge of the French Quarter, allowing quick access to Bourbon Street, Jackson Square, and the French Market, typically within a 5 to 15-minute walk. This proximity means guests can enjoy the vibrant atmosphere without being directly in the midst of the loudest areas. The hotel is also well-connected to public transport, with a streetcar stop nearby and a hop-on-hop-off bus stop just a block away, facilitating exploration of wider New Orleans. On-site parking is available, providing a secure option for those with vehicles, though it is a paid service and spaces can be limited.

Staff & Service
The staff at this hotel consistently receive glowing reviews for their friendliness, helpfulness, and attentiveness. Guests frequently highlight their willingness to go above and beyond to assist with requests, provide local recommendations, and ensure a pleasant stay. The check-in process is often described as smooth and efficient, with staff making guests feel welcome upon arrival. While most experiences with housekeeping are positive, with rooms being refreshed, some guests reported inconsistencies, such as floors not being thoroughly cleaned or amenities not being replenished without a specific request. The staff are also noted for their assistance with tour bookings and allowing guests to store luggage after checkout, adding to the overall convenience.

Additional Information
Guests should be aware that the hotel has been undergoing renovations in areas such as the lobby, bar, and breakfast room, which some found caused temporary inconvenience or noise. A recurring concern mentioned by several guests is the presence of pests, including roaches and rats, particularly in common areas like the courtyard or stairwells, though the hotel is generally perceived as secure. Some guests also noted the hotel's use of plastic cutlery and paper plates for breakfast, which raised environmental concerns for them. Despite these points, the hotel's security is highly valued, with guests appreciating the requirement of a room key for entry, contributing to a sense of safety.