Occidental Cozumel

Carretera Costera Sur Km 16.6 Col. El CedralCozumel77600Mexico
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About Occidental Cozumel

The Occidental Grand Cozumel is situated steps away from the beautiful Mexican Caribbean Sea.

This all-inclusive resort features several different room types. Rooms offer flat-screen TVs, coffeemakers, air conditioning/ceiling fans, in-room safes and balconies or terraces; some bookings come with discounts on restaurants and resort activities.

There's always something to do at this resort. The gorgeously landscaped property features three swimming pools, a beautiful stretch of beach complete with beach chairs, a fitness center, Kids Club, spa/massage center, disco and day/night entertainment. A number of excursions and activities, including scuba diving in the world-famous Palancar Reef, can be booked or engaged in from the comfort of the resort. Car rental services are provided.

Dining options abound. Choose from six different restaurants, including the ocean-side Beach Club. There are also four bars, two of which are near the beach.

The Occidental Grand Cozumel is a 20 minute drive away from the international airport and a 45 minute ferry ride from Playa del Carmen.


Carretera Costera Sur Km 16.6 Col. El Cedral, Cozumel, 77600, Mexico
Telephone: (52554) 440-5154 | Official Homepage

Top amenities

  • WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Beach umbrellas
  • Concierge
  • Conference rooms
  • Deck chairs / Sun loungers
  • Direct beach access
  • Disco/ Nightclub
  • Gym
  • Hairdresser
  • Hotel bar
  • Hotel bar on the beach
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking lot
  • Porter service
  • Restaurant
  • Supermarket
  • Terrace
  • Towels at the pool / beach
  • Wellness centre / Spa

Room facilities

  • Air conditioning
  • Balcony / Terrace
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Cosmetic mirror
  • Fan
  • Flatscreen TV
  • Hairdryer
  • Ironing board
  • Room safe
  • Telephone

Wellness / Spa

  • Beauty-center
  • Body treatments
  • Hot stone massage
  • Massage
  • Sauna
  • Whirlpool / Hot tub


  • Accessible parking

For children

  • Kids' club
  • Kids' playground
  • Organised activities for kids

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Lots of activities to enjoy.

You won't get bored at this resort. People have enjoyed all the amenities the Occidental Grand Cozumel has to offer, including a lovely landscaped property, prime beach access, several swimming pools and bars and lots of resort activities. .

Very friendly staff members.

Generally, staff members at this hotel hotel have been reviewed as very friendly, knowledgeable and engaged with guests, providing top-notch service and assisting visitors with any questions they may have. .

Close to all the area has to offer.

This resort is close to all Cozumel has to offer, including the downtown area. The resort staff will happily assist with transportation arrangements to anywhere on the island and will also provide information on how to receive discounts to area attractions. .

Negative Reviews

Issues with some of the restaurants.

Food offered at some of the restaurants can be described as mediocre at best. Guest should also be aware that a dress code is required for most of the restaurants - for example, men may be required to wear long pants instead of shorts. Reservations are also required for some of the restaurants. .

Timeshare hounding; room upkeep needed.

There have been some complaints about timeshare representatives being a little too persistent at this property, though generally, if guests politely express lack of interest, they will be left alone. There also have been some comments about quality of rooms going downhill. Upgrades and upkeep can be improved. .

Wi-Fi woes.

This hotel does not offer free Wi-Fi services. There is a lobby where computers can be used for a fee. .

Rating Overview

Rating trivago Rating Index based on 1381 reviews across the web
7.6 /10
  • Expedia.ca
    7.8 /10
  • Hotels.com
    8.1 /10
  • Zoover
    8.0 /10
  • ebookers.com
    10 /10
  • Other Sources
    7.3 /10
7.6 out of 10 based on 1381 reviews