Hotel Casa Maya

Boulevard Kukulcán Km. 5,5 Zona Hotelera 77500 CancúnCancun77500Mexico
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About Hotel Casa Maya

Hotel Casa Maya is nestled in Hotel Zone, Cancun. This hotel boasts area transport and Wi-Fi in the lobby. Spa services are available.

All of the 370 smoke-free guestrooms come equipped with sofa bed, coffee/tea making facilities, air conditioning, premium TV channels, telephone, climate control, in-room safe, work desk, daily housekeeping, and free Wi-Fi. Connecting rooms and fully stocked private baths are available. Guests can request for ironing facilities.

Complete with fireplace in the lobby, Hotel Casa Maya prides itself on its free beach cabanas and marina on site. Other amenities include tours/ticket assistance, luggage storage, health club, children’s pool, and laundry facilities.

The two in-house restaurants – La Veranda and Las Brisas – specialize in international culinary. Guests can enjoy drinks in the bar/lounge.

Playa Langosta is less than a quarter mile away. Torre Escenica, Museo de Arte Popular Mexicano, and Playa Tortuga are less than a mile away. Playa Linda is approximately a mile away.


Boulevard Kukulcán Km. 5,5 Zona Hotelera 77500 Cancún, Cancun, 77500, Mexico
Telephone: +52 9988810526 | Fax: +52 9988811073 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • 24-hour room service
  • Airport shuttle
  • Beach umbrellas
  • Business centre
  • Concierge
  • Deck chairs / Sun loungers
  • Direct beach access
  • Elevator
  • Free WiFi in lobby
  • Hotel bar
  • Hotel bar on the beach
  • Laundry service
  • Non-smoking rooms
  • Organised activities
  • Outdoor swimming pool
  • Parking lot
  • PC with internet
  • Pool bar
  • Porter service
  • Restaurant
  • Room service
  • Supermarket
  • Terrace
  • Towels at the pool / beach
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Balcony / Terrace
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Cosmetic mirror
  • Desk
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Kitchen / Kitchenette
  • Microwave
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty-center
  • Body treatments
  • Massage
  • Sauna


  • Accessible parking
  • Accessible paths / corridors
  • Wheelchair accessible

For children

  • Child / Baby Crib
  • Childcare / Babysitting
  • Kids' playground
  • Organised activities for kids

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 11:00

Positive Reviews

Great Service from Friendly, Dedicated Staff

The hotel has a very friendly and dedicated staff. Many of the employees have worked there for over twenty years. By the second day of your stay, they will know you by your first name and remember what you like to drink.

Affordable Hotel By A Beautiful Beach

If you're looking for an affordable but clean hotel in Cancun, Casa Maya is here. It is not only very family-friendly, but child-friendly as well. The beach is also very clean and within short walking distance of the hotel.

Comfortable Beds, Amazing Breakfast Buffet

Although it's an older property, this guesthouse is very well maintained. The beds are very comfortable and the rooms are very clean. The breakfast buffet is hot and delicious, with a huge variety of choice.

Negative Reviews

Dated Facilities

While the location of Casa Maya is strategic, the old building is not. While the rooms are spacious, you will find the furniture and décor is dated, with little evidence of maintenance throughout the years.

Timeshare Pitch Upon Your Arrival

You may not receive your room key without first sitting with a sales representative to hear a timeshare presentation. The sales reps will offer you free drinks, money, and breakfast for listening to the pitch. They can be very demanding and pushy.

Sub-Par Rooms

While the beach is within close proximity of the hotel, the rooms are not up to par. You will find very loud air conditioning units, and very few amenities in the kitchenette. The kitchenette also does not offer a sink, so you will need to do dishes in the bathroom sink.

Rating Overview

Rating trivago Rating Index based on 1961 reviews across the web
8.3 /10
    8.0 /10
    8.0 /10
    9.4 /10
    8.0 /10
  • Other Sources
    8.4 /10
8.3 out of 10 based on 1961 reviews