Metropol Basel

Elisabethenanlage 5Basel4002Switzerland
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About Metropol Basel

Metropol Basel is a boutique hotel that offers easy access to train and tram stops. Guests even get a free transit pass that's valid for the entirety of their stays.

Rooms at Metropol Basel feature handmade, locally crafted mattresses. They also offer free Wi-Fi refrigerators, minibars, tea kettles and high-definition TVs that receive over 100 channels. Air-conditioned accommodations are available upon request.

On-site parking is available, but guests must alert staff members that they wish to book spots prior to arrival. Guests can also use the Petit Salon, a place to relax or work.

A continental breakfast is available each morning. Although the hotel does not have an official bar, guests can have a drink while in the Petit Salon.

The property is an eight-minute walk from the Basel Zoological Garden. It's also under four miles from Stücki Shoppingcenter Basel, which offers a food court and numerous shops.

Contact

Elisabethenanlage 5, Basel, 4002, Switzerland
Telephone: +41(61)206 76 76 | Fax: +41(61)206 76 77 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • Conference rooms
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Parking lot
  • PC with internet
  • Room service
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Balcony / Terrace
  • Bathroom with bathtub
  • Bathroom with shower
  • Central heating
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Fan
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Hypoallergenic bedding
  • Internet
  • Ironing board
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

For children

  • Child / Baby Crib

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 12:00

Positive Reviews

Breakfast with a View

Guests said the hotel offers an excellent buffet that features a broad selection of food that was enough to help them have a hearty first meal of the day. Furthermore, guests appreciated the incredible views of the city that could be admired from the windows as they ate.

Kind Staff Members

There were many accounts from guests about how the staff members were extremely considerate and went out of their way to provide unexpected assistance. For example, guests were often able to check into their rooms early or check out late for no extra charge after explaining why that sort of accommodation would be useful.

Great for Transit Users

Guests said this property is very convenient to the train station and tram lines. Furthermore, many reviews mentioned they were able to get free transit passes upon request, which made their trips a little handier overall.

Negative Reviews

No Restaurant or Bar

Some guests were disappointed that although the property has a breakfast room, there is no on-site option for getting later meals or alcohol. However, guests clarified that there are nearby places to do those things within walking distance, so most were only mildly upset that the hotel didn't have the amenities.

Refrigerators Not Always Cold

Guests who had refrigerators in their rooms occasionally reported that the appliances did not stay appropriately cold. When the issue was reported to staff, employees did what they could to resolve it, but guests still felt frustrated in some cases.

You Must Book Parking in Advance

Some guests were unpleasantly surprised when they discovered that the hotel's car park is rather small, meaning parking has to be booked before arrival. Although guests mentioned they were able to find parking elsewhere when necessary, some said they wished the hotel would have a different parking arrangement.

Rating Overview

Rating trivago Rating Index based on 692 reviews across the web
8.6 /10
  • Expedia.ca
    8.8 /10
  • Hotels.com
    8.8 /10
  • ebookers.com
    9.3 /10
  • Catch it
    9.7 /10
  • Other Sources
    8.3 /10
8.6 out of 10 based on 692 reviews