Hotel Indigo Baltimore Downtown - an IHG hotel

24 West Franklin StreetBaltimore21201USA
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About Hotel Indigo Baltimore Downtown - an IHG hotel

A boutique hotel in the historic Mount Vernon neighborhood, Hotel Indigo Baltimore Downtown offers smoke-free, pet friendly guest rooms and indoor parking.

Standard guest room amenities include complimentary high speed Wi-Fi, a flat screen cable television, a mini refrigerator, and a comfortable work space.

Guests can work, or workout, at any time; the hotel's business and fitness centers are open 24-hours. Hotel Indigo Baltimore Downtown also offers concierge services.

The hotel's on site restaurant, Poets Modern Cocktails and Kitchen, is open for breakfast, lunch, and dinner.  Guests can also try the nearby local favorite, City Cafe, for brunch, or relax with a few pints at The Brewer's Art.

The Inner Harbor is a one-mile walk from the hotel. The Waters Art Museum, Edgar Allen Poe House, and the Washington Monument are also nearby.


24 West Franklin Street, Baltimore, MD, 21201, USA
Telephone: +1(410)6256200 | Fax: +1(443)8738930 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Business centre
  • Concierge
  • Conference rooms
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Parking lot
  • Pets allowed
  • Porter service
  • Restaurant
  • Room service
  • Supermarket
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Fan
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms


  • Accessible parking
  • Accessible paths / corridors
  • Deaf accessibility equipment
  • Wheelchair accessible

For children

  • Child / Baby Crib

Arrival / Departure

  • Check-in: 16:00
  • Check-out: 11:00

Positive Reviews

Historic charm and character..

The Indigo Baltimore is a historic building, dating back to 1882, and the designers managed to keep much of its original architectural charm while bringing in a very modern and "fun" design to the interior. Because of the building's age, few rooms are exactly identical and some are on the smaller side, yet guests generally describe them as comfortable, charming, and luxurious, with very cozy beds and high quality linens.

A good, walkable neighborhood..

Guests enjoy the hotel's location in the historic Mount Vernon neighborhood, noting that the hotel is within walking distance of the Waters Art Museum, Washington Monument, Edgar Allen Poe House, and the Enoch Pratt Free Library. The popular Inner Harbor district is within a one-mile walk as well.

Friendly faces and good food..

The front desk staff have received many rave reviews for their friendly and professional customer service. Guests visiting for the first time are happy to rely on their local knowledge and recommendations. Compliments also go to the chef at the on site restaurant, Poets - Modern Cocktails and Kitchen, on the creative "farm to table" dishes, many of which are named for local landmarks.

Negative Reviews

Parking across the street..

Parking is in a public garage across the street, and several guests were dismayed to find that there are no in/out privileges. Guests who plan to come and go may be better off parking on the street.

Taking the stairs..

Several guests have noted that it is necessary to climb a few stairs to the hotel entrance, an inconvenience for guests with heavy luggage.

To err is human..

Though the staff generally receives very positive reviews, a few guests have reported unwanted wake-up calls from an eager housekeeping team, or else a long wait in the restaurant on a busy night.

Rating Overview

Rating trivago Rating Index based on 1569 reviews across the web
8.9 /10
    9.2 /10
    9.2 /10
  • Zoover
    6.9 /10
  • Other Sources
    8.2 /10
8.9 out of 10 based on 1569 reviews