Corner of Federal and Victoria StreetsAuckland1010New Zealand
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About Skycity

Skycity Hotel is one of two hotels at the Skycity casino and event complex in Auckland, New Zealand. With excellent dining, nightlife and theatrical entertainment steps away, Skycity Hotel has it all.

Rooms include City or Harbour View accommodation and Premium Suites are available in twin or king configuration. All rooms have private bathrooms, LCD televisions, minibars, 24-hour room service and free Wi-Fi.

Skycity Hotel offers spa and massage services at the East Day Spa. An exercise room, executive car service, on-site baby-sitting and laundry service are also available.

The Skycity complex has 12 bars and restaurants, including Italian, Chinese, delicatessen and contemporary New Zealand fare. Twentyone showcases Auckland's best DJs and the Sky Lounge offers cocktails with an excellent view.

Thrill-seekers may plunge from the 192-metre SkyJump on the observation deck of the Sky Tower. Day trips to scenic, relaxing Waiheke Island may be arranged through the hotel concierge.


Corner of Federal and Victoria Streets, Auckland, 1010, New Zealand
Telephone: +64 93636000 | Fax: +64 93636383 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Airport shuttle
  • Business centre
  • Casino
  • Concierge
  • Conference rooms
  • Disco/ Nightclub
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking lot
  • Porter service
  • Restaurant
  • Supermarket
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Body treatments
  • Massage


  • Accessible parking
  • Accessible paths / corridors
  • Wheelchair accessible

For children

  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

Convenient central location

Most guests agreed that Skycity Hotel benefits from a prime location in the heart of Auckland's central business district next to the famous Sky Tower. Guests liked the wide choice of dining options, entertainment, leisure and shopping within the complex and on its doorstep. Auckland's parks, harbour and Britomart train station are all within 15 minutes' walk.

Rooms large, well-furnished and comfortable

Plenty of travelers said the rooms were spacious at this hotel with modern decor and furnishings, helping to make for a comfortable stay. Cleaning was also reported to be of a good standard.

Good customer service

On the whole, reviewers said the hotel staff were a pleasure to deal with, describing them as friendly, attentive and keen to help.

Negative Reviews

Mixed reports on free Wi-Fi

Guests liked having free Wi-Fi access in all areas of this property. However, a few reported encountering patchy coverage and sluggish speeds from time to time.

Guests divided over casino

This hotel has a casino, which generated a mixed response from visitors. Some thought it was a good addition to the hotel's range of leisure and entertainment activities; others thought it attracted a bit of a gambling crowd to the hotel which some business guests and families objected to.

Some maintenance issues encountered

A few guests thought occasional signs of sub-standard maintenance at this high end hotel took the shine off an otherwise pleasant stay. There were a few accounts mentioning elevators being out of order, non-functioning TV remote controls, noisy toilet cisterns and in-room safes not working.

Rating Overview

Rating trivago Rating Index based on 1794 reviews across the web
8.5 /10
    8.8 /10
    8.9 /10
    10 /10
  • Zoover
    6.0 /10
  • Other Sources
    8.2 /10
8.5 out of 10 based on 1794 reviews