Mayaguez Resort & Casino

Ruta 104 Km 0.3, AlgarroboAdjuntas00680Puerto Rico
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About Mayaguez Resort & Casino

Nestled in its own extensive grounds, and commanding fantastic views over Mayaguez Bay, Mayaguez Resort & Casino offers elegant accommodation and a fantastic pool deck.

The rooms have an elegant and sophisticated air about them, with lovely antique wood furniture. The feature all the modern conveniences you’ll need, including air conditioning and flat screen TV’s.

Guests who feel that luck is on their side have all the slots and table games they could want available at the casino, but the main focus during the day is on the extensive pool deck, designed as a series of charming river pools.

The hotel’s restaurant is proud to offer delicious Puerto Rican cuisine, as well as dishes from the broader Caribbean region. The chefs can even prepare specialized menus for large parties.

The center of town, home of the University of Puerto Rico – Mayaguez, is just two miles from the resort.

Contact

Ruta 104 Km 0.3, Algarrobo, Adjuntas, 00680, Puerto Rico
Telephone: +1(787)8323030 | Fax: +1(787)2653020 | Official Homepage

Top amenities

  • WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • Beach umbrellas
  • Business centre
  • Casino
  • Concierge
  • Conference rooms
  • Deck chairs / Sun loungers
  • Elevator
  • Express check-in / out
  • Gym
  • Hotel bar
  • Outdoor swimming pool
  • Parking lot
  • PC with internet
  • Restaurant
  • Room service
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Cable TV
  • Desk
  • Internet
  • Ironing board
  • Telephone
  • Television

Wellness / Spa

  • Massage

Accessibility

  • Accessible parking
  • Accessible paths / corridors

For children

  • Kids' playground

Arrival / Departure

  • Check-in: 15:00

Positive Reviews

Fantastic pool area

Since most guests had checked-in in order to get a bit of sun and relaxation, it came as no surprise that the hotel’s extensive pool deck was their favorite feature. It seemed guests spent most of the day in that area, and described it as large and with a charming design meant to make the pools look like part of a tropical river.

Well situated

Guests felt that the resort was situated in a convenient spot. They mentioned that it wasn’t too far to get into the center of town, where they had a great choice of bars, restaurants and other amenities. They definitely didn’t feel that they were stuck at a remote resort with nothing to do nearby.

Great for families

Guests traveling with younger children were very happy with their stay. They felt that the resort was well set-up to cater to children, and that their kids especially enjoyed the children’s section of the pool area.

Negative Reviews

Décor very outdated

This was undoubtedly the most common complaint. Guests felt that both their rooms and the public areas of the hotel looked like they were from another era. They did not regard it as charmingly classical, but rather in need of a full makeover.

Problems with the parking

Guests had a few problems with parking at the resort. The main one was that it was a separate charge, something many were very unhappy about.

Small room issues

An extraordinary number of guests mentioned small issues with their rooms. The specific problems varied, ranging from missing TV remotes to malfunctioning phones, but the volume of complaints, and the fact that hotel staff were unable to fix many of the problems during a stay, point to issues with general maintenance.

Rating Overview

Rating trivago Rating Index based on 912 reviews across the web
7.3 /10
  • Hotels.com
    6.2 /10
  • Other Sources
    7.5 /10
7.3 out of 10 based on 912 reviews